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Love's and Freightliner have a new partnership!

In a significant advancement for Freightliner truck drivers, a new service has been launched that promises enhanced support and efficiency for light mechanical repairs. This initiative is a collaborative effort between Love’s Travel Stops and Daimler Truck North America LLC (DTNA), the premier truck manufacturer in North America, leading to the introduction of the Freightliner ExpressPoint service across over 400 Love’s Truck Care and Speedco locations nationwide, with plans for further expansions.

Front of a Love's store with logo
Loves Store

Eric Daniels, the vice president of total truck care at Love's, expressed enthusiasm about the full operational status of the Love’s Freightliner ExpressPoint network, which came into effect in less than a year following their partnership announcement with DTNA. He highlighted the extensive training Love's Truck Care and Speedco technicians have undergone, facilitated by local Freightliner dealers, aimed at delivering exceptional customer service to maximize driver uptime, essential for keeping America moving.

Front of a Freightliner truck emblem and logo
Freightliner Badge

Freightliner ExpressPoint at Love’s locations offers an array of services, including light mechanical warranty repairs, roadside warranty emergency assistance, and support for approved field service and recall campaigns specifically for Freightliner trucks. The range of warranty repair services encompasses HVAC systems, fuel systems, external engine components, brakes, and suspension systems among others.

Love's maintenance truck in front of speed and tire shop
Love's maintenance truck

Paul Romanaggi, DTNA's chief customer experience officer and general manager of service, underscored the dedication to customer uptime. He noted that expanding specific service offerings at over 400 Love’s Truck Care and Speedco locations for Freightliner customers is a strategic move. This partnership between Love’s and DTNA’s comprehensive Freightliner Service network is designed to ensure reliability and efficiency, ultimately enhancing customer profitability by keeping their trucks operational.

Collaboration between Love’s locations and their local Freightliner dealers ensures the availability of parts, quality of repair work, and the simplification of warranty claim processes, facilitating a quicker return to the road for Freightliner customers.

For more details about the Freightliner ExpressPoint service, including a comprehensive FAQ section, interested parties can visit Love's and Freightliner’s official websites.

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